What Data We Collect and Why We Hold It
We collect the information you provide when you register — name, contact details, and the payment method you choose, such as Touch 'n Go eWallet, Boost, or GrabPay. Each time a deposit or withdrawal is processed, a transaction record is created and linked to your account.
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We also collect device and session data automatically when you access the platform from a browser or mobile device, which helps us keep your account secure and detect unusual activity. Data tied to your payment method — for example, a GrabPay reference number or a DuitNow
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transfer ID — is retained for as long as required to reconcile transactions and meet our record-keeping obligations under applicable law. We do not sell your personal data to third parties for their own marketing purposes. Where we work with payment processors or identity verification partners,
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those providers handle your data only to complete the service we have contracted them for. Your data is stored on servers with encryption in transit and at rest. You have the right to request a copy of the data we hold on you, ask us to
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correct inaccuracies, or request deletion where retention is no longer legally required. To exercise any of these rights, contact our support team directly through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.